On receipt of the items, please check for accuracy of order. For any discrepancies or damages, please contact within 5 days for returns. Include a copy of your invoice along with a small note explaining the reason for return. For damages, email us photos of each damaged product within the packaging as soon as it is received; delays in doing so will affect reimbursement. All returned items are subject to a 20% restocking fee. Shipping arrangements for all return items will not be made by us. Any purchases over one week will no longer be eligible for returns.